Responsible Gaming

789bet — Safe and Informed Betting

Enjoy entertainment on your own terms. 789bet believes that healthy betting habits lead to the best experience over the long run.

For players 21 and over SSL secured 24/7 support Bengali and English support
21+

All betting and casino activities at 789bet are for players aged 21 and above only. Minors are strictly prohibited from opening an account or taking part in any games.

Set Your Own Limits

Online betting is a form of entertainment — but to keep it enjoyable, it is important to stay aware of your own limits. 789bet provides its members with several practical tools so that every player can set deposit limits, session time limits, and temporary breaks as they see fit.

If you ever feel that your betting habits are getting out of control, you can find detailed guidance on our FAQ page or contact us directly via live chat. Seeking help is not a sign of weakness — it is a sign of awareness.

Our Terms and Conditions clearly state that if a player wishes to restrict the use of their account, 789bet is obliged to action that request without delay.

Need help?

Our support team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English. Do not hesitate to seek help from a family member or a professional counsellor.

Self-Limit Tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately.

Deposit Limit

Session Time Limit

Decide in advance how much time you will spend in each session. When the set time is up, a warning is sent automatically.

Time Limit

Temporary Break

If you want to take a break for a while, you can temporarily close your account for anywhere from 24 hours to 30 days.

Cooling-Off

Self-Exclusion

If you need to stop playing for an extended period, apply for self-exclusion — your account will be completely deactivated for a minimum of six months.

Self-Exclusion

Loss Limit

Set a net loss limit so you do not lose more than a set amount. Once the limit is reached, the session is stopped.

Loss Limit

Direct Support

If you need help using the tools or have any concerns, contact us via our 24/7 live chat or email.

Live Chat

Self-Exclusion Request

If you would like to take a break from betting for a set period, fill in the details below. Our team will process the request within 24 hours and send you a confirmation by email.

Warning Signs

Betting problems build up gradually — often having a serious impact before you realise it yourself. Watch out for the following signs:

  • Betting repeatedly to try to win back lost money
  • Hiding your betting or lying to family about it
  • Betting with money set aside for bills or everyday expenses
  • Wanting to stop but being unable to
  • Neglecting work, studies, or family relationships
  • Relying on betting to regulate your mood
  • Feeling restless or unwell when you cannot bet

What should you do if you notice these signs?

Take a break and let us know via live chat. We will help place a temporary limit on your account. You can also speak with a trusted family member or a professional counsellor — this is one of the most effective steps you can take.

Where to Get Support

It is better not to face problem betting alone. Support is most easily found in these three places:

789bet Support

Our support team is available 24/7 via live chat and email. You can ask for help in Bengali or English. We act quickly to put account limits or self-exclusion in place.

Family and Loved Ones

Talk openly with your family. The support of people close to you can be the greatest source of strength. Sharing what you are going through is not something to be ashamed of — it is the first step toward a solution.

Professional Advice

Help from a mental health professional or addiction counsellor can be far more effective. There are both government and private organisations in Bangladesh that provide mental health services.

Build Healthy Betting Habits

At 789bet, the safety of every member matters to us. Always treat betting as a form of entertainment — not as a source of income or a way to solve problems.

A few practical habits will help you stay in control:

  • Set a budget in advance and do not go beyond it
  • Do not bet while drinking or under stress
  • Take regular breaks and spend time on other activities
  • Stop playing without dwelling on losses
  • Only bet money you can afford to lose without financial hardship
  • Keep your account details secure from minors

Under our Privacy Policy, your personal information and transaction details are fully secure and are not shared with third parties. This commitment to data protection is an integral part of responsible gaming.

If you ever feel that someone you know is being harmed by excessive betting, encourage them to contact our support. We will speak with them directly, understand the situation, and help them take the right steps.

789bet takes the protection of minors with absolute seriousness. If you suspect that a minor is using an account, notify us immediately — the account will be suspended and an investigation will be conducted.

Responsible Gaming FAQ

When self-exclusion is activated, you are given the opportunity to withdraw any funds remaining in your account. After you submit the request, our support team will contact you to complete the process.

Lowering a limit takes effect immediately. To increase a limit, a set waiting period (cooling-off period) must pass — this helps prevent impulsive decisions.

Age verification details are required at the time of registration. In suspicious cases, 789bet carries out additional identity checks and immediately closes any account belonging to a minor.

When the time limit is reached, a warning is shown first. If you have set the session time limit as a hard limit, the session ends automatically once the set time is up.

Change your password immediately and notify us via live chat. The support team will temporarily lock the account and begin an investigation.

No. While self-exclusion is active, any attempt to open a new account under the same person's name will be rejected. This is an important layer of protection.